Privacy Policy

FittingByMe is an innovative platform for online clothing try-on and online clothing shopping that uses artificial intelligence and advanced technologies to provide virtual clothing try-on for users. We are committed to protecting the privacy and security of our users' personal information.

1. Account Information

• Full name
• Mobile phone number (for OTP authentication)
• Email address (optional)
• Profile picture (optional)

2. Images for Online Try-On

To use the Online Try-On (Virtual Try-On) feature, users can:

• Upload their image or take a photo with the camera
• Select images of desired clothing
• Receive combined images (clothing on the person's image)

3. Store Information (for businesses)

• Business name and brand
• Store address
• Business contact information
• Product images and descriptions
• Banking information for settlement (encrypted)

4. Purchase and Payment Information

• Purchase history
• Payment information (through secure banking gateways)
• Shipping addresses

5. Technical Information and App Usage

• Device type and operating system
• IP address
• Browser information
• App usage patterns
• Error logs for performance improvement

1. Providing Services

• Processing and displaying online clothing try-on using artificial intelligence
• Account management and authentication
• Processing orders and purchases
• Sending notifications and important updates

2. Improving Services

• Analyzing user behavior to improve user experience
• Developing and optimizing artificial intelligence algorithms
• Identifying and fixing technical issues
• Testing and developing new features

3. Communication with Users

• Responding to questions and support requests
• Sending important notices about services
• Sending personalized suggestions (with user consent)

4. Security and Fraud Prevention

• Identifying and preventing suspicious activities
• Protecting user accounts from unauthorized access
• Compliance with laws and regulations

FittingByMe's Online Try-On feature uses advanced artificial intelligence technology to combine your image with different clothing. In this process:

How Images Are Processed

• Your images are sent to processing servers encrypted
• AI models process and combine images
• The final image is sent to you encrypted
• Temporary processing images are immediately deleted after completion

Image Storage

• Your images are only stored in your personal gallery in the app
• You have full control over deleting or keeping images
• Images are not used to train AI models unless with your explicit consent
• No other person or organization has access to your images

We do not transfer your information to third parties, except in the following cases:

1. With Your Consent

If you explicitly request sharing specific information (such as sharing images on social networks).

2. Service Providers

• Cloud services for secure storage
• Payment gateways (only information necessary for transactions)
• SMS and notification services
• Technical partners for system maintenance and improvement

All these providers are required to comply with privacy and information security.

3. Legal Requirements

In case of requests from legal authorities or to protect user rights and safety, we may provide limited information to competent authorities.

We use advanced security measures to protect your information:

Technical Measures

• Data encryption (SSL/TLS) in transmission and storage
• Two-factor authentication (2FA) with OTP
• Advanced firewalls and intrusion detection systems
• Regular and secure backups of information
• Limited access to sensitive information

Organizational Measures

• Continuous training of the team in information security
• Limited access policies to data
• Regular security reviews
• Confidentiality agreements with employees and contractors

As a user, you have the following rights:

1. Access to Information

You can view and manage your stored information at any time.

2. Edit Information

You can update your information through the profile section in the app.

3. Delete Information

• Delete images from personal gallery
• Delete favorite products
• Request complete account deletion

4. Opt Out of Marketing Messages

You can opt out of receiving promotional emails or SMS at any time.

5. Receive Copy of Information

You can request a copy of all your stored information.

6. Complaint

If you have concerns about how your information is used, you can contact us or file a complaint with competent authorities.

• Account Information: As long as your account is active
• Gallery Images: Until you delete them yourself
• Purchase History: For 7 years (according to tax legal requirements)
• System Logs: Maximum 90 days
• Marketing Data: Maximum 2 years or until you opt out

If you delete your account, all your personal information (except information that must be kept by law) will be deleted within 30 days.

Our services are designed for people over 13 years old. We do not knowingly collect information from children under 13. If we discover such cases, we will immediately delete the information.

Our main servers are located in World. Some support services (such as cloud services) may be outside the country. In case of data transfer outside the country, we follow international data protection standards such as GDPR.

Our app may include links or integration with the following services:

Integrated Services

• Payment Gateways: ZarinPal, PayPing and other trusted gateways
• Social Networks: For sharing (with your consent)
• Map Services: For displaying store locations
• Analytics: Firebase Analytics (anonymous)

Note: The privacy policies of these services are separate and we are not responsible for them. We recommend reviewing their policies.

We use cookies and similar technologies to improve user experience:

Types of Cookies

• Essential Cookies: For basic app functionality
• Functional Cookies: To remember your settings
• Analytical Cookies: To understand how you use the app
• Marketing Cookies: To display relevant content (with your consent)

You can manage cookies in your browser settings. Note that disabling some cookies may affect the functionality of some features.

We may update this privacy policy to reflect changes in services, laws or security requirements.

Update Notifications

• Important changes will be notified via email or app notification
• The date of the last update is displayed at the top of this page
• We recommend periodically reviewing this page

Continued use of services after changes are applied constitutes acceptance of the updated policy.

If you have any questions, concerns or requests regarding this privacy policy or how your personal information is managed, please contact us:

Our team will respond to your request as soon as possible (usually within 48 business hours).